Terms & Conditions

These Terms & Conditions ("Terms") form a binding agreement between you and Lingayat Connect ("we", "us", "our"). They apply to our website, member dashboard, WhatsApp communication and every service offered through them (together, the "Service").

By registering, logging in, buying a membership or simply using the Service, you confirm that you have read, understood and agreed to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

If you are registering on behalf of a son, daughter, brother, sister or other relative, you confirm that you have their consent and that you are responsible for everything that is done through the account.

Lingayat Connect is an online matrimonial platform that helps Lingayat families discover and contact one another. We provide tools to create a profile, search and view other profiles, send interests and communicate through the contact details that members choose to share.

We are an introduction service only. We are not a party to any relationship, engagement or marriage that may result, and we do not act as an agent, guardian, broker or guarantor for any member.

To register as a member you must:

• be at least the minimum legal age for marriage in India (currently 21 years for men and 18 years for women), or be a parent or guardian creating a profile for an eligible person with that person's consent;
• be legally free to marry — that is, unmarried, divorced, widowed or otherwise legally able to remarry under the law that applies to you;
• be mentally competent and able to enter a binding contract;
• seek marriage for yourself or your family member, and not use the Service for any commercial, promotional or other purpose.

We may ask you to prove any of the above at any time and may refuse or cancel a registration that does not meet these conditions.

You must register with a real name, a mobile number and an email address that belong to you or your family. You are responsible for keeping your password confidential and for all activity under your account.

• Create only one account per person. Duplicate or fake accounts may be removed without notice.
• Do not share your login with anyone outside your family or let others use it to contact members.
• Tell us immediately at lingayatconnect22@gmail.com if you think your account has been used without your permission.

We are not responsible for loss caused by your failure to keep your login details safe.

You promise that everything you submit — including name, age, date of birth, education, occupation, income, family details, horoscope details, photographs and documents — is true, accurate, current and your own. Photographs must be recent and must show the person the profile is about.

To maintain trust we may review profiles and ask for identity or other supporting documents. A profile may be marked "verified" only after our team has reviewed what you submitted. Verification confirms that the documents provided appeared genuine at the time of review; it is not a background check and not a guarantee about any person's character, finances, health or history.

We may edit, hold back or remove any profile, photo or text that is incomplete, misleading, offensive or against these Terms. You must keep your profile up to date and tell us when you are engaged or married so that it can be closed.

Registration is free. New members receive a 30-day free trial to browse the gallery. To open a full profile and view contact details you need a paid membership plan. The features, number of profile views, duration and price of each plan are shown on our Packages page and again at checkout; they apply from the moment you pay.

• Profile views: each new profile you open uses one view from your plan. Re-opening a profile you have already viewed does not use another view. Unused views do not carry over after the plan expires.
• Prices: all prices are in Indian Rupees (INR). Applicable taxes, if any, will be shown at checkout. We may change prices or plans for future purchases; a change never affects a plan you have already paid for.
• Online payment: payments are processed by Razorpay through UPI, cards, net banking and wallets. We never see or store your full card number, CVV, UPI PIN or net-banking password. Razorpay's own terms and privacy policy apply to the payment itself.
• Manual / UPI payment: where we offer a manual payment option, your plan is activated only after our team has confirmed the payment, which may take a short time.
• Upgrades: you can move to a higher plan at any time; the remaining value of your current plan is adjusted as shown at checkout.

If a payment is deducted but your plan is not activated, write to us with the transaction reference and we will resolve it promptly.

Membership fees pay for access to the Service from the moment the plan is activated. For this reason:

• Fees are generally non-refundable once a plan has been activated, including after profile views have been used, contact details have been opened, or the plan period has begun.
• We will refund or correct a payment where you were charged twice for the same plan, where an amount was debited but the plan could not be activated, or where we are unable to provide the service you paid for.
• Approved refunds are returned to the original payment method. Banks and payment gateways normally take 5 to 7 working days to show the amount.
• No refund is due if your account is suspended or closed because you broke these Terms.
• Marriage, engagement or finding a match outside the platform does not entitle you to a refund of the remaining period.

To request a refund or correction, email lingayatconnect22@gmail.com with your registered mobile number and payment reference within 7 days of the payment.

The community trusts us with their families' details. You agree that you will not:

• give false, copied or misleading information, or use another person's photo or identity;
• harass, threaten, insult, pressure or discriminate against any member, or send obscene, hateful or unwanted messages;
• ask any member for money, gifts, loans, investments, or financial or banking details — or offer anything in return for a match;
• demand or discuss dowry, which is prohibited by Indian law;
• use the Service to advertise, sell, recruit, solicit or run any other business, or for dating, casual or non-matrimonial purposes;
• copy, scrape, collect or store profiles, photos or contact details by any automated or manual means, or share them with anyone who is not a part of the matrimonial search;
• post photos or content that are unlawful, indecent, or that you do not have the right to share;
• try to hack, disrupt, reverse-engineer or overload the Service, or bypass its security, membership limits or payment steps;
• impersonate Lingayat Connect, our staff or any member.

When you send an interest, accept one, or open a profile, you understand that the other family may be able to see the information you chose to show. Contact details obtained through the Service may be used only to explore a marriage proposal and must be kept confidential.

By ticking the WhatsApp consent box at registration you allow us to send you registration updates, account notices, membership reminders and important service messages on WhatsApp. These are service messages, not advertisements. You may withdraw consent at any time by writing to us or by replying with a stop request, though some essential account messages may still be needed while your account is active.

We may send mobile, email or WhatsApp messages to confirm identity, deliver one-time passwords and protect your account.

You keep ownership of the photos, text and information you upload. By uploading them you give Lingayat Connect a non-exclusive, royalty-free licence to store, display and process them only to operate and improve the Service — for example, to show your profile to eligible members and to review it.

We do not publish your profile photos in advertisements without your separate written permission. Success stories and testimonials are shown only with the consent of the persons concerned.

The Lingayat Connect name, logo, design, text, software, graphics and the way profiles are arranged are owned by us or our licensors and are protected by law. You may not copy, modify, distribute or create works from them without our written permission.

We encourage every family to take the same care it would take when arranging a marriage in any other way. Please:

• verify education, employment, income, family background, marital status and health information independently and with people you trust;
• meet first in a public place and with family members present;
• never send money or share financial information before you have met and verified the other family;
• report any suspicious profile or behaviour to us at once.

Information in profiles is provided by members. We do not guarantee that it is accurate or complete, and you use it at your own risk.

By you: you can stop using the Service and ask us to close or delete your account at any time by writing to lingayatconnect22@gmail.com. Closing an account does not entitle you to a refund except as set out in the refund section above.

By us: we may warn, restrict, suspend or permanently close an account, remove content, or refuse service — with or without notice — if we believe that you broke these Terms, gave false information, caused harm or complaints, misused payments, or if the law requires it. Where we close an account for a serious breach, any unused portion of your plan may be forfeited.

Sections that by their nature should continue after closure (such as payments, content licence, disclaimers, liability and governing law) will continue to apply.

The Service is provided "as is" and "as available". To the fullest extent allowed by law, we do not give any promise, express or implied, that the Service will be uninterrupted, error-free or secure, or that any profile, information or match will meet your expectations.

We are not responsible for what members say or do, whether online or offline, or for any loss arising from a relationship, meeting, proposal, engagement or marriage that began through the Service. We are also not liable for losses caused by events outside our reasonable control, such as network failures, power cuts, third-party service outages, or acts of the government or nature.

Subject to the law, our total liability to you for any claim connected with the Service is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these Terms removes any right you have under the Consumer Protection Act, 2019 or any other law that cannot be limited by contract.

You agree to compensate and hold Lingayat Connect, its owners, staff and partners harmless from any claim, loss or expense that arises from your breach of these Terms, your content, or your misuse of the Service.

These Terms are governed by the laws of India. We hope to resolve any concern through conversation first — please write to us and we will try to reply within a reasonable time.

If a dispute cannot be settled informally, it shall be subject to the exclusive jurisdiction of the courts at Kolhapur, Maharashtra, without affecting any right you may have to approach a consumer commission or authority that has jurisdiction over you under the law.

We may update these Terms from time to time to reflect changes in our service, payments, or the law. The date at the top of this page shows when they were last changed. For important changes we will tell you through the website, email or WhatsApp.

If you continue using the Service after an update, you accept the updated Terms. If you do not agree to a change, you may close your account.

If you have a complaint about a profile, content, a payment or the way your information is handled, please contact our grievance desk. In line with the Information Technology Act, 2000 and rules made under it, we acknowledge complaints promptly and aim to resolve them within 30 days.

• Grievance Desk: Lingayat Connect
• Email: lingayatconnect22@gmail.com
• Phone / WhatsApp: Lingayat Connect support — see the contact details below